About this Course

Content

1. General

• The need to take human factors into account;
  
• Incidents attributable to human factors/human error;
  
• ‘Murphy’s’ law.
  

2. Human Performance and Limitations

• Vision;
  
• Hearing;
  
• Information processing;
  
• Attention and perception;
  
• Memory;
  
• Claustrophobia and physical access.
  

3. Social Psychology

• Responsibility: individual and group;
  
• Motivation and deımotivation;
  
• Peer pressure;
  
• ‘Culture’ issues;
  
• Team working;
  
• Management, supervision and leadership.
  

4. Factors Affecting Performance

• Fitness/health;
  
• Stress: domestic and work related;
  
• Time pressure and deadlines;
  
• Workload: overload and underload;
  
• Sleep and fatigue, shiftwork;
  
• Alcohol, medication, drug abuse.
  

5. Physical Environment

• Noise and fumes;
  
• Illumination;
  
• Climate and temperature;
  
• Motion and vibration;
  
• Working environment.
  

6. Tasks

• Physical work;
  
• Repetitive tasks;
  
• Visual inspection;
  
• Complex systems.
  

7. Communication

• Within and between teams;
  
• Work logging and recording;
  
• Keeping up to date, currency;
  
• Dissemination of information.
  

8. Human Error

• Error models and theories;
  
• Types of error in maintenance tasks;
  
• Implications of errors (i.e. accidents);
  
• Avoiding and managing errors.
  

9. Hazards in the Workplace

• Recognising and avoiding hazards;
  
• Dealing with emergencies.
  

Duration

4 Days training

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