About this Course
This programme addresses knowledge and application skills in equipping service staff with the mindset to go the extra mile in providing excellent service. It involves demonstrating the qualities and characteristics of a service professional, creating a positive customer experience by offering customised and personalised service, and escalating areas of improvement that may enhance the customers’ experience.
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Course Info
- Course Provider Singapore Institute Of Retail Studies (SIRS)
- Course Category People
- Course Price $31
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