About this Course
Objectives:
This course enables students to understand the role of marketing in all businesses. Students will learn how marketing fits into the organization of a corporate structure; how to identify values wanted by customers; how to provide values to customers; how to communicate values to customers;
SUBJECTS:
MARKETING LEVEL 2
• Marketing management
• Marketing planning
• Customer and consumer behaviour
• Marketing research
• The marketing Mix
• Promotion
• General Issues
CUSTOMER SERVICE LEVEL 2
• The role of customer service
• Delivering reliable service
• Communicating directly with customers
• Handling and solving customer problems
PRACTICAL ICT SKILLS LEVEL 2
• Word processing
• Database
• Spreadsheet
• Graphic Presentation Software
Teacher-Student ratio is 1:20
Entry requirements
Minimum Age : 16 years
Academic qualification : A Pass in Sec2 level in home country and obtain certificate in MS Office Skills
Proficiency Level : At least a pass in Sec2 Level English in home country or obtain English Language proficiency with 40% marks in JE College English Language Placement Test
Course Outcomes : Diploma
Duration : Full-time/ Part-time : 6 Months
Mode of delivery : classroom and IT room
Awarding Body : LCCI International Qualifications
Course Rating
- /5 from users
Course Enquiry
Course Info
- Course Provider JE EDUCATIONAL COLLEGE PTE. LTD.
- Course Category Other
- Course Price n/a
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