About this Course

This programme focuses on a broad framework in providing students with fundamental theoretical and practical knowledge of the tourism and hospitality industry. It emphasizes on management principles and laid as foundations for participants exploring their careers in this trade. It is one of the leading diplomas in Singapore with a critical component of 6 months Industrial Attachment. Key learning outcomes in the programme are: Functionally operational in Opera which is the derigeur front office software used in the major hotels of the world Functionally operational in Amadeus which is the derigeur ticketing software used in travel agencies of the world Understanding of key human resource management functions Practical understanding of food and beverage principals and operations Management of customer needs with service quality in mind Key management principals of the front office Key management principals of the travel agency

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