About this Course

Aim & Objectives

The Diploma in Hospitality Management program trains students for entry-level hospitality positions. Students learn about the complex needs of hotel visitors, with an emphasis on resolving problems and elevating the overall experience.

Course Duration :   12 Months

5-hours per day. 4-days for a module

20-hours per module

Total Class hours: 240 hours  

Entry Requirements :

*  Either, GCE ‘O’ Level or ‘A’ Level with a pass in English or equivalent, or 

*  Those with working experience will be considered on a case-to-case basis, &

*  Applicants without English proficiency must pass Addison Institute English Proficiency Placement  Test prior to admission. 

Recognition of Prior Learning

Exemptions may be granted to students who show proof of prior learning on certain module(s). This is subject to verification and approval by the academic Board. The students under RPL scheme are required to submit the term project.

Course Structure   : 

Modules 

*   Hotel Front Office

*   Housekeeping 

*   Food & Beverage Operations 

*   Food Hygiene & Safety 

*   Hospitality Finance 

*   Business Operations

*   Marketing Concepts 

*   Introduction to Tourism 

*   Business Computing

*   Business English 

Program Synopsis 

House keeping 

The Housekeeping module provides students with an overview across a range of functions in the department. Upon completion of this module, students will have a clear understanding of the operating procedure of the department to meet the requirement of an international client.

Hotel Front Office 

This module provides students with a broad overview across the whole range of activities of the Front Office department within a Hotel environment; focusing on the needs of the customers and their expectations.It covers operating procedure, the important of communication both internal and external, and service quality. 

Food &Beverage Operations 

The objective(s) of this module is to provide students with an understanding of the operational and supervisory aspects of running a food & beverage operation for an international clientele in a range of establishments. Students will have a clear understanding of Food & Beverage Service, Food Production, Beverage Knowledge, and Cost Control.

Food Hygiene & Safety

The objective(s) of this module is to impress upon the students the need to have sound hygiene and safety practices. The human’s nutrient needs and the effects of cooking and preparation on the nutritional content of food. Upon completion on the module, students will explain and understands the procedures needed to ensure a safe and hygienic environment, and monitor the compliance with food legislation.

Hospitality Finance   

The objective(s) of this module is to provide the students with an understanding of the interrelated topics of F & B Costing and Accommodation Products; and the Hotel’s  control systems that ensure both the raw materials and revenue are safe guarded.Upon completion of the module, students will have a sound knowledge of costing,  purchasing  and the control of goods, calculation of profit, cost percentage and pricing.

Business Operations 

The module is to provide students with an understanding of how business as a whole Function. An overview of the nature of business would enhance the students’ ability to understand management theory. It  covers key areas like principle of management, organization structure, communication, leadership, staff development and the business market environment.

Marketing Concepts 

This module gives an overview of Marketing Concepts and Practices, while focusing on the importance of marketing strategies. The approach to optimize product penetration is emphasized.It covers the concepts like Marketing Mix, Components of Promotional Mix and the Marketing Cycle.

Introduction to Tourism 

The objective(s) of this module is to give students a clear overview of the nature of Tourism – its principle and practice.Students are expected to understand the effect and impact of Tourism on their countries and how Tourism can have a strategic development function.

Business English 

The objective(s) of this module is to provide students with a clear overview of the  effective usage of English in the field of business communication. The areas covered includes effective letters and notices, layout of letters as used in business, and the rules & ways to make communication effective.

Business Computing

The objective(s) of this module is to provide students with an understanding of the basic computer hardware and its functions. The module covers MS-Office package such as Words, Spreadsheet, Power Point and Access.

Assessments  and Award 

Students who completed all examinations and  Passed the  minimum 8- Module will be awarded with Diploma in Hospitality Management.

Students who were granted examptions for modules under Recognition of Prior Learning (RPL), will have to complete a Term Project in order to graduate.

Course Availability   : Intakes available in every month of the year  

Course fees are collected at the end of the each month from the date of class commencement. 

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