About this Course
This unit covers knowledge and application skills to leverage on available organisational resources when engaging with customers over various platforms. It also includes portraying a professional etiquette and escalating feedback received over various platforms. Course Content 1. Leverage on organisational resources when engaging with customers over various platforms 2. Portray professional etiquette when responding to customers over various platforms in accordance with organisational guidelines 3. Escalate feedback received over various platforms in accordance with the organisations guidelines
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Course Info
- Course Provider MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
- Course Category People
- Course Price $18
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