About this Course

Appreciate the limitations of poor communication skills. Identify the main challenges in communication, and how to overcome them. Make great connections by making your first impressions count. Develop your door-opening and paraphrasing skills to make great conversation. Sharpen your active listening skills and make every exchange more productive. Improve your impact through careful speech habits. Appear confident and relaxed through appropriate body language. Improve relationships by using empathy and assertiveness. Become more effective when dealing with difficult situations and conflict. Cultivate more productive relationships both at work and at home. - See more at: http://www.sttstraining.com/shirley_taylor_cks.html#sthash.4PT9scdK.dpuf

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