About this Course

The Communication Skills Training Materials offered by Intellisoft focuses on core concepts vital to successful communication such as Styles of Communication, Effective Listening and Questioning Skills, Assertiveness, Empathy and more.

To master communication skills, extensive interactive and hands-on exercises are provided during the training course which encourage learning and increase the participants' confidence.

Easy To Use Techniques For Effective Communications

We spend a lot of time and effort in communication with others. Mastering the art of communication increases our chances of success in both professional and personal lives.

Any performance improvement here will directly lead to benefits for your team, your job and your personal life.

Communication skills can be learned and mastered through persistent practice.

Course Outline

In this highly practical course participants will learn:

• Communications Styles
  
• Interacting with People
  
• Questioning Techniques
  
• Misunderstanding
  
• Empathy & Emotional Intelligence
  
• Body Language
  

Learning Outcomes

By the end of this course, participants will be able to:

• Use different communication styles when needed based on circumstances
  
• Express your ideas assertively, confidently and precisely
  
• Ask the right questions for the right reasons
  
• Discover what you know about yourself and how others think of you 
  
• Avoid misunderstandings and overcome communication barriers
  
• Empathize to establish trust and communicate effectively
  
• Deliver your potentially negative message and get a good response
  
• Read and interpret body language and gestures while communicating with others
  

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