Apply Basic Negotiation Skills & Techniques (Part of Business Management for Supervisors)

  

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1. Identify negotiation outcomes in a commercial situation to establish organisation¿s desired position in negotiation. 2. Identify roles and responsibilities needed to support negotiation objectives. 3. Prepare relevant background information to understand other parties¿ position. 4. Use negotiation processes and techniques to assist in achieving desired negotiation outcomes. 5. Record negotiation for evaluation and documentation purposes.

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