Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Information and Communications
Appreciate the highs and lows of email. Understand the main problems in composing emails. Identify old-fashioned phrases and overused jargon commonly used in emails. Use modern business language when composing emails. Apply the main rules of good writing to email messages. Structure email messages logically using Shirley's 4 Point Plan. Compose effective emails that will get results. Improve the t...
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