Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Productivity & Innovation
Upon completion of this unit, participants will be able to apply knowledge and life skills such as establishing personal goals and evaluating them to justify roles and responsibilities in achievement of organisational goals, managing time effectively, maintaining organisational worklife balance, as well as managing stress and personal finances to be effective at the workplace as a manager.
Provider: SSA CONSULTING GROUP PTE. LTD.
On completion of this unit, participants will be able to establish teams, delegate tasks and allocate resources for teams to achieve organisational goals, as well as cultivate open communication and teamwork, and monitor, evaluate and recognise the progress and performance of teams in a managerial role.
Upon completion of this unit, participants will be able to identify areas for continuous improvement and apply strategies to facilitate, motivate and sustain initiative and innovation in the team while also being able to identify, evaluate and measure risks associated with innovation and taking initiative at a team level.
Upon completion of this module, participants will be able to identify personal career goals after determining own competencies, and take steps to realise career goals by sourcing for job opportunities, preparing for interviews and demonstrating basic social etiquette.
On completion of this unit, participants will have the skills required to manage workplace diversity through understanding different functions and diversity, and creating a positive work environment for diverse work teams to leverage on diverse experiences to maximise efficiency and synergy towards a common goal. It also includes managing a diverse work team by establishing an effective communicat...
On completion of the unit, the learner will be able to assess his/her individual and/or an organisation’s level of resilience, examine the area(s) for development level of resilience to achieve desired outcomes and apply resilience techniques to manage challenges
On completion of the unit, participants will be able to apply Emotional Intelligence principles to assess and manage self and others, acquire awareness of the environment, express empathy, guide others, uphold integrity, and build bonds others in a business context.
Upon completion of this module, participants will acquire the knowledge and skills in performing basic productivity practices in their workplace.
Upon completion of this unit, participants will be able to identify and examine causes of performance deficiency and their impact on systems and resources, manage team dynamics in group discussion to identify root cause(s), and apply problem-solving tools and techniques to address performance deficiency.
Upon completion of this module, participants will acquire the techniques in problem-solving and decisionmaking, including proactively identifying root causes to a problem, generating and evaluating alternative solutions, making appropriate decisions, and taking responsibility for the decisions within own circle of influence.
Upon completion of this unit, participants will be able to apply strategies to create, promote and sustain a culture of continuous improvement, initiative and innovation in an organisation, as well as identify, evaluate and manage the associated risks.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)
Training for Workplace Literacy (Conversational) - Advanced
Training for Workplace Numeracy - Advanced b
On completion of this module, participants will be able to use effective communication techniques to interpret, clarify, analyse and respond to information received and use effective negotiation skills to resolve conflicts for a win-win outcome taking into consideration social and cultural differences.
see attached
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD
On completion of this unit, learner will be able to establish teams, delegate tasks and allocate resources for teams to achieve organizational goals, as well as cultivate open communication and teamwork and monitor, evaluate and recognize the progress and performance of teams in a managerial role.
Provider: TRAINING VISION INSTITUTE PTE. LTD.