Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Human Resource Management
Research shows that organizations today must work hard to create a meaningful, humanistic work environment to drive engagement, performance, and a magnetic attraction in the market. Companies with effectively engaged employees outperform competitions consistently across industries and geography and tend to get back on their feet faster after poor economic conditions subside...
Provider: HRSINGAPORE PTE. LTD.
This programme is designed for professional who either has relevant experience handling Human Resource or completed ‘A’ level. It provides a fast track to a degree and MBA. The award provides a portfolio of the latest HRM and practices allowing aspiring student to maximise his/her contribution to the organisation. It focuses on the essential skills of the HR professional for leadership an...
Provider: ICAS TRAINING AND EDUCATION COLLEGE (ICASTEC) PTE. LTD.
1 DAY WORKSHOP PACKAGED WITH THE BOOK ON THE TRUTH ABOUT CATCHING LIES(A practical guide book on conducting interviews in an investigation)INVESTIGATIVE INTERVIEWInterviews are used extensively by investigators and others to establish the facts of a case, complaint or accuracy of information given. This course conducted by an experienced practitioner will provide participants with the application ...
Provider: HR LAW ACADEMY PTE. LTD.
Training is an important investment in the performance of your staff. In order to make the most of money spent on training, it is important to be clear about the objectives, the needs for training and how training has impacted on your staff performance and business results.In this one day workshop, we will show and teach you how to identify learning needs of your organisation and how to translate ...
Just as our circulation system links our body parts, so too does internal communication link the various departments in an organisation. In similar vein, a malfunction in your body, would have you performing below par, so too will ineffective internal communication result in an organization underperforming.Effective internal communication is the foundation facilitating the integration of stakehold...
Provider: Marketing Institute of Singapore
Human Resource Management Employment and Recruitment
Introduction Is your organisation being affected by one or more of these problems: - whining, dissatisfied, demotivated and disenchanted staff? - job-hopping employees and low retention? - disappearing (or disappeared) loyalty? - stressed or burnt-out workers? - increase in suspicious/questionable medical leaves? Many organisations are suffering from widespread dissatisfaction in a workforce wher...
Provider: Management Development Institute of Singapore (MDIS)
This unit covers the cataloguing and classifying of materials in a librarys collection. Skills include searching, identifying, selecting and downloading appropriate bibliographic records; performing clone and original cataloguing; and assisting with the quality assurance of bibliographic records. At the end of this module participants will be able to: Search, review, select and download approp...
Provider: National Library Board
The Diploma in Business Administration programme is aimed at helping those who want to equip themselves with comprehensive management knowledge to deal effectively with the rapidly changing environment. It offers a unique opportunity for students to enhance their understanding of the whole enterprise in its competitive situation. At the end of this programme, students will be able to: Underst...
Provider: PSB ACADEMY PTE. LTD.
Course Synopsis Knowledge of project management methodology is essential to a project managers ability to define, plan and manage projects predictably and efficiently. Planning and Managing Projects is designed to give you practical project management skills- the skills necessary in todays dynamic environment for bringing products to market on time and with features that meet business objecti...
Provider: BOCA PERFORMANCE IMPROVEMENT ASIA PTE. LTD.
Course Content Module 1 – Strategic Compensation and Benefits Strategic Framework of Compensation Systems Employee Motivation Module 2 – Administrative Expert Compensation and Benefits Administration Managing Audit and Pay Process Outsourcing Module 3 – Benefits and Incentives Management Benefits (Designing Benefits Plans, Healthcare Plans, Insurance Plans, Retirement Plans, Flexi–Bene...
Provider: SHRI ACADEMY PTE. LTD.
Learning Objectives The purpose of the programme is to: Provide participants with a comprehensive overview of the exhibition industry Raise the standards of professionalism, service quality and operations of the exhibition industry Expose participants to the fundamental exhibition concepts and techniques Enhance understanding of various components and entities involved in the industry Acquire know...
Provider: Singapore Association of Convention & Exhibition Organizers & Suppliers (SACEOS)
The key objectives of the programme are as follows: Understand the importance of cross cultural competence in a changing world Understand the general implications of diversity in the Singapore context Demonstrate using proven theories and studies on how organizations could adapt to cultural changes and excel in globalisation strategies Develop effective communication and relationship skills betwe...
Provider: Singapore Human Resources Institute (SHRI)
After this one day workshop, participants should be able to: Describe the principles and objectives of Fair Employment Practices (FEP) Highlight the types of potential breaches of FEP Illustrate best practices of FEP in the various HR functions Explain the grievance handling process for employees to channel their grievances against unfair treatment, harassment etc. Describe the roles and responsi...
Managing a multi-generational workforce presents several potential advantages and opportunities for individuals and organisations. A multi-generational workforce refers to the presence of different generations within an organisation. Employers in Singapore may find themselves managing employees in their teens to those close to retirement age. Furthermore, the challenge of effectively managing a mu...
In this increasingly complex environment, reliance on product or technology attributes may only provide short-term and first-mover advantages, as they can be easily replicated. To thrive in the long-term, organisations must constantly innovate, evolve and transform. Two of the most critical factors that determine an organisation’s future in this environment are the quality of its human capital a...
Provide service standards that exceed customer expectations! Gain the competitive edge by moving from “service quality” to “service excellence”. Instil a business culture geared towards service excellence to drive your business bottom line. Upgrade the service levels of your organisation to international standards.
Build better rapport and gain the trust of your colleagues Discover the basic competencies critical to solid work relationships Develop flexible actions, thoughts and feelings to better handle any situation Avoid mistakes and conflicts that may result from wrong interpretation or ineffective communication Learn how to use direct and indirect messages accurately Build your self-esteem as you discov...
SISV QS Division, together with a team of experienced practitioners and academics in the relevant field, is pleased to conduct a certificate course in Contract Administration. The course is designed and structured to cover key aspects of contract administration and how these are and should be addressed within the SIA and PSSCOC contractual framework. It will be of relevance to all stakeholders in...
Provider: SINGAPORE INSTITUTE OF SURVEYORS AND VALUERS
Participants of this course will gain the knowledge and skills for fulfilling the role of a coordinator and supervisor in accordance with the WDA- WSH level B competency-based training programme. Upon completion of this course, learners will: Able to recognise common hazards at workplace Able to participate in WSH risk assessment Able to recognise WSH risk control measures Able to recognise the ...
Provider: Singapore Institution of Safety Officers (SISO)
At the end of the programme, you will be able to: 1. Identify the roles and responsibilities of a manager / supervisor 2. Identify various leadership styles and your leadership style 3. What leadership style you should be using in different situations 4. Identify the advantages of motivated staff and learn to develop motivation in others 5. Understand the importance of coaching to the management o...
Provider: SINGAPORE MANAGEMENT CONSULTING ASSOCIATES