Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Business Management
Course DescriptionCC-400 is a 2-day advanced level Crisis Communication (CC) course with an additional three and half hour 150-Multiple Choice Question (MCQ) based online examination. Crises continue to have negative effects on brand image and reputation. It is thus important to know what to do and how to manage these crises when they happen.The pre-requisite for this course is the CC-300 intermed...
Provider: BCMI PTE. LTD.
COURSE DESCRIPTIONThe course objectives/aims for Advanced Diploma in Business was designed to further develop and impart student’s skills and knowledge in business, marketing and management and prepare them for entry to year 2 or 3 of a business undergraduate degree.MODULE STRUCTUREThe course consists of 16 modules spread over a period of 12 months (for both full-time and part-time).Business Com...
Provider: AEC COLLEGE PTE. LTD.
Financial planning and budgeting are critical to the success of a business entity – for-profit or otherwise. Financial plans and budgets are an integral part of strategic planning that are indispensable in the deployment and effective allocation of resources to achieve the entity’s long- and short-term objectives.Learning Outcomes:Day 1 of this workshop provides you with an understanding...
Provider: Marketing Institute of Singapore
Course Learning Outcomes The Level 3 Certificate in Business Principles and Practice develops candidates understanding of the advanced principles and practices of business relating to the business environment and how businesses are organised and managed operationally and financially. It also looks at how business performance can be measured and improved and introduces concepts of business strateg...
Provider: BMC INTERNATIONAL COLLEGE PTE. LTD.
Course Duration: 8- Months Mode of Teaching & Assessment: Chinese/ English Entry Requirement:• 16 years old and above• At least ONE GCE ‘O’ Level or equivalent• A pass in Chinese Language at GCE ‘ O’ Level or equivalent• A pass in English Language at GCE’O’ level or equivalentCourse ...
Provider: ADDISON INSTITUTE PTE. LTD.
COURSE DESCRIPTIONThe course objectives/aims for Certificate in Business was designed to introduce students to the fundamental grounds for business and management as this will lay a good foundation for in furthering their studies.MODULE STRUCTUREThe course consists of 6 modules spread over a period of 8 months.ManagementThe unit introduces and to enlarge students’ basic knowledge of management, ...
Certificate in Business Administration Module Synopsis Business Planning & Administration This module enables students to acquire practical application skills that are relevant for the industry. They would be required to do a research based project relevant to the industry that is of interest to them and present their findings to integrate or improve the different functional areas of the organis...
Provider: Ngee Ann Polytechnic
Certificate in Business Principles Module Synopsis Principles of Economics This module provides students with an understanding of the basic principles of economics and how they are applied in a typical economy. In Microeconomics, the individual constituent units of the economy are analysed and students will study the economic behaviours of the consumer, the firm, the market and the industry. In...
Certificate in Business Management Subject code Subject BCBS001 Principles of Management BCLO002 Operations Management BCAF004 Management Accounting & Finance
Provider: Temasek Polytechnic
Provider: NEXUS ACADEMICS TRAINING CENTRE PTE. LTD.
To sustain a profitable business does not only include finding new customers, but also by nurturing existing customers. Learn the ropes on how to win and retain customers from our professional trainers. Successful customer retention is about exceeding the customer expectations so that they become loyal advocates for your brand
Provider: Singapore Chinese Chamber Institute of Business
Provider: KYDON GLOBAL ACADEMY PTE. LTD.
Provider: MARCUS EVANS (SINGAPORE) PTE LTD
Provider: SENSE COLLEGE PTE. LTD.
Introduction This course covers identifying, assessing and managing customer expectations, setting customer service standards and resolving issues, as well as maintaining and improving customer relationships. Course Objectives/Outline 1. To allow all customers to have a consistent customer experience 2. To have benchmarks that can be used to monitor and improve service standards 3. To communicate ...
Provider: SFIC INSTITUTE PTE. LTD.
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Provider: SRN EDUCATION CENTRE PTE. LTD.
This unit covers analysing customer behaviour and recognising potential implications on sales and marketing strategies, as well as reporting findings for review. It includes: Identify and assess factors influencing customer behaviour Analyse customer buying roles and decision processes Analyse customer behaviour in relation to sales and marketing strategies Report findings to relevant stakeholders...
Provider: Nanyang Polytechnic
Provider: TMC ACADEMY PTE. LTD.