Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management
When a Payroll Administrator does not pay in accordance to the legislation such as the Employment Act (EA), Child Development Co-Savings Act (CDCA) and Central Provident Fund Act (CPFA), Employment (Part-Time employees) Regulations, then there is an infringement of the legislation. Should an employee lodge a complaint with the proper authorities such as the Ministry of Manpower and the Central Pro...
Provider: HR LAW ACADEMY PTE. LTD.
Education and Training
Course OverviewThis Competency Unit enables the learner to acquire skills and knowledge to support children/students with special needs effectively in a setting within early childhood education centres, primary schools, student care centres and disability service centres.Course Learning OutcomesEquip educators with the necessary skills to work with children / students with special needsSupport lea...
Provider: ASIAN INTERNATIONAL COLLEGE PTE. LTD.
Human Resource Management Employment and Recruitment
The Communication & Relationship Management module focuses on competencies and skills that are needed for clear and effective communication, as well as to influence and persuade others.Course BriefA 2-day workshop to help you enhance and sharpen your Communication skills such as Listening, Communicating and clarifying critical information at the workplace, handling difficult people, negotiatio...
Provider: E-SQUARE COMMUNICATION & MANAGEMENT TRAINING CONSULTANCY
Customer Service
You find difficult customers everywhere. It could be an angry customer whose needs have not been met, a disappointed customer who is unhappy with the service or someone who is out to make life difficult for you. Possessing the knowledge and techniques to handle difficult customers effectively can boost your self-confidence, improve your job performance and reduce stress and anxiety.Outline:Knowing...
Provider: HRM SKILLS PTE. LTD.
In today’s competitive business environment, striking and maintaining a positive first impression is critical to your success. A key ingredient in that impression is your body language. Your body doesn't know how to lie. Unconsciously, your body telegraphs your thoughts as you fold your arms, cross your legs, stand, walk, move your eyes and mouth. These not only indicate your mood and personalit...
In today’s competitive business world, HR professionals are expected to support the business and line managers in evaluating employee performance, create a formal development plan and provide coaching in order to increase overall employee productivity. This Certified Human Resources Specialist (PM) qualification course consists of six modules (6 days) and is designed to train and certify partici...
Provider: HRSINGAPORE PTE. LTD.
This unit addresses the skills and knowledge required to develop an appropriate career coaching and mentoring framework for the organisation. It covers determining the scope of career coaching and mentoring services, planning systems and resources, developing an action plan to operationalise the framework, advocating and encouraging employees to access career services, implementing strategies to m...
Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Module Requirements:Core UnitsCreate human resource strategies aligned with business needsManage organisational risksApply financial knowledge within a human resource environmentEnhance Organisational effectivenessDevelop Organisational response to national manpower initiatives and strategic prioritiesElective UnitsAll Elective Units must be from HR WSQAt least 3 Elective Units must be from HR WSQ...
COURSE OBJECTIVELearners will acquire the knowledge and skills to be a Risk Management Team Leader/Risk Management Champion for the organisation in reducing risks at source by managing the risk management process at workplace. It involves developing a practical risk management implementation plan for the organisation which identifies specific actions to be taken, by whom and time for their complet...
Provider: Association of Singapore Marine Industries
This programme prepares students for the GCE ‘N’ level examination, giving a basic understanding and overview of subjects comprising of English Language, Elementary Mathematics, Mother Tongue, Principles of Accounts, Combines Humanities (Social Studies, Geography/History), Geography and History Objectives and Expected OutcomesThe GCE ‘N’ Level course provides basic foundation and prepara...
Provider: ICAS TRAINING AND EDUCATION COLLEGE (ICASTEC) PTE. LTD.
IntroductionThe LCCI IQ Level 3 Diploma in Business Administration combines a range of mandatory and optional subjects to allow learners to comprehensively demonstrate their knowledge, skills and ability in this area.Duration:62 lessons, 3 hours eachTotal 186 hours*Approximately 8 months*: Not including self-studyStudents are given 24 months to meet the graduation requirem...
Provider: ATLANTIC INSTITUTE OF HIGHER LEARNING PTE. LTD.
This 2-day module takes you through the systematic process of preparing and scheduling a performance appraisal interview. It provides you with the steps required to conduct an effective performance appraisal interview, guides you through the various methods to encourage staff development, and finally explores the types of reward or recognition you can use to increase staff motivation and satisfac...
Provider: IFI ACADEMY PTE. LTD.
Support special needs children / young persons with communication difficulties
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
This Course is to designed for people already working or wishing to enter a disability organisation
Dealing with difficult people, conflict and workplace stress negatively affect 55 per cent of working Singaporeans. This seminar gives you the tools to transform conflict into a springboard for positive change at work and beyond. Participants will learn basic concepts and skills to deal with conflict in healthy ways.Outline:Communication Within Your TeamUnderstanding EmpathyThe Art of ListeningEnh...
This course aims to equip first-time managers with practical tools and techniques in management. As a manager, you will find yourself not only accountable for yourself, but responsible for the management of others as well. Should you come across as friendly and approachable, but risk your subordinates taking advantage of your good nature? Or should you keep your distance and let them know whose bo...
Provider: IMPRESS TRAINING PTE. LTD.
TEACHER-CHILD interaction and classroom management are essential aspects of teaching in preschool setting. The course adopts a diverse learning approach which includes individual and cooperative learning, role play, video, games, practice-based learning, and reflection.
Provider: SEED INSTITUTE PTE. LTD.
Leadership and People Management
no record
Provider: SERAPHCORP INSTITUTE PTE. LTD.
Course Objectives: Introduce WSHMS based on SS506:2004 requirements Enable the setting up and implementation of a specific WSHMS for the company Impart skills in conducting self-assessment and review of the WSHMS Facilitate the preparation of an WSHMS Plan for the company
Provider: HONG TECH CONSULTANT PTE LTD
Through this course participants will: Acquire knowledge on the practices and procedures of collective bargaining and the processes involved Understand the key issues of union representation for executives and management prerogatives in industrial relations Know the employers rights and obligations and see how a collective agreement is prepared and registered with the Industrial Arbitration Cou...
Provider: ONG TENG CHEONG LABOUR LEADERSHIP INSTITUTE