Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Productivity & Innovation
Training for Workplace Literacy (Comprehensive)
Provider: SSA CONSULTING GROUP PTE. LTD.
Training for Workplace Literacy (Conversational)
Training for Workplace Literacy (Conversational) - Advanced
Training for Workplace Numeracy - Advanced b
On completion of this module, participants will be able to use effective communication techniques to interpret, clarify, analyse and respond to information received and use effective negotiation skills to resolve conflicts for a win-win outcome taking into consideration social and cultural differences.
Repair and Maintenance
This course is developed to enable an individual to acquire the skills and knowledge in using measuring devices in manufacturing works. It is a systematic approach that workers can use to make incremental and breakthrough improvements in processes that produce products and services for customers.
Transportation and Storage
This course aims to provide people currently working in or wishing to enter the logistics environment with the skills and knowledge required to perform their jobs effectively and in a setting within the manufacturing sectors.
Human Resource Management Employment and Recruitment
On completion of this unit, participants will have an understanding of Knowledge Management concepts, its role in an organisation and how ICT tools are used in Knowledge Management. The skills include using relevant ICT tools Knowledge Management and to resolve related problems.
Information and Communications
Upon completion of this unit, participants will be able to promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build
Perform Advanced Presentation Functions
Perform Advanced Spreadsheet Functions - using Microsoft Excel 2010
Perform Image Editing Functions (Gimp - 24 hrs) (ICDL Certification Module: Image Editing)
Perform Project Planning Functions (Openproj – 16 hrs) (ICDL Certification Module: Project Planning)
Perform Spreadsheet Functions - Using Microsoft Excel 2013
Use Computer and Manage Files
Others
Operate Electrical Measurement Devices (SC/SAP)
On completion of this module, participant will be able to apply knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances to be effective at the workplace.
The English @ Workplace Scheme is designed to encourage companies to train their Low Wage Workers to communicate better in English. Proficiency in English will help improve communication between employees, customers and suppliers, thereby raising productivity and reducing errors due to miscommunication.