Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Information and Communications
the learner will be able to lead workplace communication by evaluating and identifying gaps and barriers in workplace communication, developing and communicating plans to implement communication strategies and mechanisms. It also enables the learner to assess a negotiation situation, develop strategies for and conduct negotiation to achieve organisational goals and win-win outcomes
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
Productivity & Innovation
On completion of this unit, the learner will be able to leverage on traditional and new media tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals..
This unit equips learners with the fundamental knowledge and skills required to generate and contribute ideas at work. It covers idea generating activities and divergent techniques to spur new ideas, and convergent techniques to focus, develop and evaluate ideas at their workplace.
the learner will be able to contribute effectively to the design and development of a productivity framework, which includes conducting productivity diagnosis and recommending areas for improvement; establishing productivity goals and strategies; contributing to the development of a productivity road map and action plan, productivity measurement system, performance management system and a system t...
Transportation and Storage
A warehouse assistant assists the warehouse supervisor to carry out operations in the warehouse to support the logistic industry. This requires him to receive incoming products, pick and stage products as well as pack products to meet customer and organisational requirements.
Workplace Safety and Health
On completion of this unit, the learner will be able to • Identify responsibilities under WSH Act • Establish and maintain WSH framework • Establish and evaluate WSH system, policies, procedures and programmes • Establish workplace risk management procedures • Manage workplace risk control measures.
Subject to Contextualisation requirements.
Subject to company's training objectives.
Apply WSH Policy (SC/SAP)
Accounting Banking & Finance
By understanding the various facets of the cost accounting process, managers and executives will be able to create an efficient cost analysis system to better control and measure an enterprise's business functions and bottom line. This seminar is designed to discuss the main features of cost and management accounting and its applications in a business enterprise. It is essential for managers and ...
This 1-day workshop aims to provide accounting, finance and business executives with an in-depth understanding of Singapore GST, which will in turn promote accurate, timely and effective responses on GST administration and compliance work. By the end of the workshop, participants should be able to: · Define the scope of GST in Singapore · Classify and explain the types of supplies ...
Administration
In this workshop, you will learn how to handle the phone professionally, file information, and write mistake-free emails and letters, and stay organized while juggling multiple tasks. You will also learn what office equipment you should know how to use and how to maintain your office supply needs. You will learn what to do when your supervisor gives you a message to disseminate, what business docu...
Business Management
BM WSQ - Evaluate and Interpret Financial Reports (BM-AC-504E-1) Learn how to evaluate financial results and develop recommendations for relevant stakeholders to understand the financial performance of organisation and in strategic decision making.
Customer Service
refer to attached
see attached
Education and Training
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