Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Education and Training Personal Development
Contemporary research and experience tell us that senior leadership increasingly recognise the need for improved communication and coaching in their leadership rungs.This is due to either the lack of requisite skills to coach effectively or the perception by employees of their supervisory staff as being overly controlling. The Performance Coaching Workshop addresses this by equipping leaders with ...
Provider: Management Development Institute of Singapore (MDIS)
Information and Communications
Excel has become very much more than just a simple spreadsheet. Although its roots are still in number management, today Excel’s uses cover a wide gamut from simple data entry to complicated financial models and analysis.ObjectivesUpon completion of this workshop, participants will be able to;This course adds on to the participants’ knowledge of Microsoft Excel.Formulae form an integral part o...
PowerPoint is becoming more than just a presentation aide. With audiences demanding more than just pretty visuals to look at, the PowerPoint presentation has become more than just an adjunct to the speaker more often than not it shares centre stage with the speaker.ObjectivesUpon completion of this workshop, participants will be able to;The course aims to take PowerPoint users beyond the basics.Pa...
The corporate world is divided into two eras namely Before PowerPoint (BP) and After PowerPoint (AP). Indeed, it is hard to imagine life in the world of corporate speechmaking today without the visuals supplied by PowerPoint.ObjectivesUpon completion of this workshop, participants will be able to;This course forms an excellent formal introduction to Microsoft PowerPoint.Participants will lea...
Microsoft Word has become the quintessential word processing program now. A foundation stone in the Microsoft Office Suite, Microsoft Word is now the de facto standard in document processing.ObjectivesUpon completion of this workshop, participants will be able to;Participants will learn to use Microsoft Word to create efficient documents and properly formattedParticipants will gain confidence in u...
Human Resource Management
This comprehensive programme focus on the role of employee engagement as a performance management, retention strategy and as a way of enhancing competitive advantage.The programme addresses the “What” and “How” of planning and establishing a comprehensive employee engagement programme in your organisation.ObjectivesUpon completion of this workshop, participants will be able to;Understand w...
Business Management,marketing management
Markets are complex, fast changing, competitive and uncertain. Businesses are adopting new marketing frameworks and strategies to identify the best opportunities for growth to address the needs of the buyers before others. High performing organisations also strive to connect with buyers all the time with the appropriate marketing strategies that address demanding buyers, align with their business ...
Personal Development
Change is inevitable. Ironically, people will resist change, even ‘positive’ ones, as it pushes them out of their ‘comfort zone’, thus making change implementation challenging. Yet, if managed properly, the period of change can also be a time of great creativity, resourcefulness and productivity.To achieve that, we must identify and respond appropriately to emotional reactions, in or...
Education and Training
Developing time management skills is a journey needs practice and other guidance along the way. One goal is to help yourself become aware of how you use your time as one resource in organising, prioritising, and succeeding in your studies in the context of competing activities of friends, work, family, etc.ObjectivesUpon completion of this workshop, participants will be able to;Analyse their...
Pivot table is one of the most powerful features of Excel, yet few users use them in their Day-to-day activities. PivotTable reports are especially well-suited for taking large amounts of data and summarising it into useful reports.For some, pivot tables have always been too intimidating and for others, pivot tables are still unknown. With a little instruction and guidance, you will be able to use...
Finance management
The need for organisation to improve risk management is driven by internal and external stakeholders; board of directors, investor and in some cases even governments. With the proper implementation of effective risk policies that are designed to continuously manage an organisation’s risk-and-return profile and capital, it increases the chances of long term success of the business.Instead of rely...
Legal
This is an introductory level into the practical application of company law. Participants will be taught via problem-based approaches that focus on the various important and relevant rules of business law minus the legal jargon. By the end of the program, participants will be equipped with sufficient knowledge of business law regarding the formation of companies; legal documents required; rol...
Attacks can be made against virtually any layer of software, from network protocols to applications. The effect of an attack can results in a wide range of effects, from minor to severe. The aim of this workshop is to equip learners with the basic knowledge to identify the key security threats that may result in the disruption of services. This workshop also covers the threats to network systems a...
In recent times, Warehouse Management has been steadily increasing its importance within various organisations (SMEs and MNCs), in their endeavour to manage their costs and augment their customer services level.In this seminar we shall explore fundamental and applicable rules for a well managed, workable, effective and productive environment in any warehouse, which will significantly contribute an...
Organisations operating in increasingly competitive domestic and global marketplaces cannot afford to ignore any source of possible competitive advantage. However, many organisations’ HRM policies and practices give little consideration to the diversity of the workforce and the implications of that diversity for the effective management and use of employees, individually and in groups.Managing d...
It is imperative that organisations focus on maintaining a competitive people edge. They need to manage performance, harness and grow talent by developing the skills and competencies of their employees to achieve exceptional standards of performance.The ability to train and develop people in an organisation and to achieve its objectives is one of the essential skills of effective managers. One on ...
Education and Training,Personal Development
Do you know why you behave the way you do and why do others behave the way they do? Our behaviour styles do affect our interpersonal relations with others. How nice it would be to know yourself better especially when working with your team members or colleagues? Would it be better you know their behaviour style and how you could respond better?This workshop will address that concern and answer tho...
Leadership and People Management
Great salespeople are often regarded as great communicators. They often have a good repertoire of striking stories to inspire customers, or disarm disgruntled associates. Great Organisation also have a wealth of stories that illuminate, project or help their brand, to stand out from the crowd.Do you have such stories that differentiate your Organisation from others? Stories are the currency of hum...
Managers who are able to build and sustain commitment, trust and rapport with their employees invariably perform well as Managers. Their ability to relate to the needs of others and use that understanding to bring out the best from their subordinates is responsible for the success of the team and business unit.Managers need to understand their personal feelings and emotions first, before attemptin...
Leadership and People Management,Education and Training
The supervisors play an important role in the organisation. In the current competitive business environment, supervisors are under pressure to maintain the momentum and make a difference in their work. This will be possible only when the supervisors possess the right skills. This two-day workshop is designed to provide the participants with techniques and skills to enhance their effectiveness as s...