Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Food and Beverages
COURSE SYNOPSISThis course covers learning in F&B workplaces for front liners to deliver total customer satisfaction which starts from thepreparation before receiving guests, up to the time guests leave the outlet. If properly executed, it will lead to higherreturn business Interaction with Guests is your moment to exemplify total customer satisfaction.Course outline:• Preparing to interact with...
Provider: ASCENDO CONSULTING PTE. LTD.
COURSE OBJECTIVES• Check set-up of outlet• Replenish service items• Clean and set-up service stations• Set tablesThe course will be conducted in English.ADMISSION CRITERIA• Able to read and write simple English• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment by WDA upon passing an oral/written examin...
Workplace Safety and Health
Content: Understanding Legal Requirements Overview of different Risk Management Methodologies Roles and Responsibilities of Champions Hazard Identification Risk Evaluation Implementation Process Risk Control Measures Review and Evaluation of Risk Management
Provider: QUESH CONSULTANTS (PTE.) LTD.
ENSURE ADHERENCE TO WORKPLACE SAFETY AND HEALTH (WSH) LEGISLATION, POLICIES AND PROCEDURES THROUGHOUT THE ORGANISATION
Provider: BOX HILL INSTITUTE SINGAPORE PTE. LTD.
About the course:32 SDU points awarded.SDF: For all the courses commencing from 1st July 2013, we will bill the full course fee. Customers are required to apply and claim SDF directly from WDA. Please refer to below website for information on funding amount and more. http://www.skillsconnect.gov.sg/web/guest/home. SDF course code: CRS N 0000904This course is to train persons (construction sit...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
Human Resource Management Employment and Recruitment
COURSE DESCRIPTION On completion of this unit, learners will acquire the knowledge and skills to be a RM Team Leader/Risk Management Champion for the organisation by managing the risk management process at workplace. It involves developing a practical risk management implementation plan to identify specific actions to be taken, by whom and time for their completion. It also entails formation of ri...
Upon successful completion of the certificate, delegates will receive a NEBOSH certificate and they can apply for a membership with Institution of Occupational Safety & Health (IOSH) and/or International Institute of Risk and Safety Management (IIRSM) as its qualification meets the academic requirements for Technician Membership (Tech IOSH) of IOSH and Associate Membership (AIIRSM) of the IIRSM.
Provider: AVANTA GLOBAL PTE. LTD.
Provider: TRAINING MASTERS WORKFORCE INSTITUTE PTE LTD
Apply the WSH Act and its subsidiary legislations and relevant codes of Practice to the construction, erection, alteration or dismantling of any formwork structure in a worksite List the roles and responsibilities of a formwork supervisor Assist in carrying out risk assessment for formwork activities Apply the fundamentals of formwork structure construction Ensure formwork structure...
Provider: TOTAL CONTROL TRAINING CENTER PTE. LTD.
Customer Service
COURSE OBJECTIVES• Maintaining professional appearance and attitude• Providing quality service• Addressing concernsThe course will be conducted in English.ADMISSION CRITERIA• Able to speak, read and write simple English (ESS WPLN Level 4)• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment by WDA upon pass...
On Completion of this course, the trainees should be able to recognize the safety hazards at construction site, know the preventive measures to be adopted, confident in working at height and understand the importance of observing safety signs and safe work procedures. The CSOC also aims to educate trainees on their rights and responsibilities.Who should attend this Course?This course is designed f...
Provider: GREENSAFE INTERNATIONAL PTE. LTD.
Information and Communications
COURSE DESCRIPTIONThis unit covers the knowledge and skills in planning and writing a technical report to meet its objectives, audience andcontext. It includes analysing of data and presenting useful information in a concise and coherent manner that leads toconclusions aligned with the report objectives.Key Industries:Chemical, Process, Pharmaceutical, Manufacturing, Healthcare, Marine, Constructi...
Course OverviewThe CSOC is a mandatory WSH training course for all workers working in the construction industry. Construction workers are required to go through the CSOC before they start work at the worksite.The Workplace Safety and Health (Factories, Safety Training Courses order – clause 2 (6)) stipulates that “Any worker employed in manual labour to carry out construction work in building ...
The WSQ Perform Workplace First Aid Course comprises of an in-depth approach to performing critical emergency interventions while equipping participants with the practical and theoretical skills to perform effective CPR and using the AED on victims. This is a competency-based training course specifically designed to prepare trainees in several industries like security, landscaping and retailing. P...
Provider: SINGAPORE FIRST AID TRAINING CENTRE PTE. LTD.
The Formwork Safety Course for Supervisor is aimed at providing individuals with the knowledge and skill required to supervise the construction, erection, and alteration or dismantling and inspection of formwork structures at any worksites.Who should attend this Course?The FSCS is a mandatory training course for individuals who are appointed to supervise the construction, erection, alteration or d...
Workplace Safety and Health,Environmental Management
This award will help both employers and employees demonstrate competence in general health and safety, process safety and environmental management. The NEBOSH Health, Safety and Environment for the Process Industry qualification has been developed in conjunction with Cogent – the Sector Skills Council for the Process Industry - employers, the National Skills Academy for the Process Industries (N...
Provider: KBA TRAINING CENTRE PTE. LTD.
Course contents•Identify, explain and apply the relevant Workplace Safety and Health (WSH) Legislations / Approved Code of Practice / Singapore Standards applicable to Work at Heights (WAH)•Identify and explain the roles of each stakeholder, and their responsibilities in maintaining a safe and healthy workplace for all•Review the necessary fall prevention/protection control measures for the ...
Education and Training
Overview: This course has been designed to meet or exceed the recommended training requirements for WAH Trainers in Singapore. The aim of the course is to provide course participants with the advanced WAH knowledge required to competently deliver approved WAH training courses to Worker, Supervisor, Assessor and Manager Levels in Singapore. This course is competency-based, including formative a...
Provider: CAPITAL SAFETY GROUP ASIA PTE. LTD.
COURSE OBJECTIVES• Clean, Wipe and Reset Tables• Maintain Floors and Carpets• Monitor Food Service Areas• Perform Closing DutiesThe course will be conducted in English.ADMISSION CRITERIA• Able to speak, read and write simple English (ESS WPLN Level 4)• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment b...