Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Food and Beverages
COURSE SYNOPSISThis course covers learning in F&B workplaces for front liners to deliver total customer satisfaction which starts from thepreparation before receiving guests, up to the time guests leave the outlet. If properly executed, it will lead to higherreturn business Interaction with Guests is your moment to exemplify total customer satisfaction.Course outline:• Preparing to interact with...
Provider: ASCENDO CONSULTING PTE. LTD.
COURSE OBJECTIVES• Check set-up of outlet• Replenish service items• Clean and set-up service stations• Set tablesThe course will be conducted in English.ADMISSION CRITERIA• Able to read and write simple English• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment by WDA upon passing an oral/written examin...
Workplace Safety and Health
Course contents•Identify, explain and apply the relevant Workplace Safety and Health (WSH) Legislations / Approved Code of Practice / Singapore Standards applicable to Work at Heights (WAH)•Identify and explain the roles of each stakeholder, and their responsibilities in maintaining a safe and healthy workplace for all•Review the necessary fall prevention/protection control measures for the ...
Provider: ABSOLUTE KINETICS CONSULTANCY PTE LTD
Information and Communications
COURSE DESCRIPTIONThis unit covers the knowledge and skills in planning and writing a technical report to meet its objectives, audience andcontext. It includes analysing of data and presenting useful information in a concise and coherent manner that leads toconclusions aligned with the report objectives.Key Industries:Chemical, Process, Pharmaceutical, Manufacturing, Healthcare, Marine, Constructi...
Hotel & Accommodation
COURSE SYNOPSISThis course covers understanding of the importance of Halal food and Halal food production/preparation guidelines, for instance best practices of Halal food production/preparation, purification from najis and Halal slaughtering procedures. The course also provides a guideline to apply Singapore Halal certification programme. On completion of this unit, the learner wil...
Customer Service
COURSE OBJECTIVES• Maintaining professional appearance and attitude• Providing quality service• Addressing concernsThe course will be conducted in English.ADMISSION CRITERIA• Able to speak, read and write simple English (ESS WPLN Level 4)• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment by WDA upon pass...
COURSE OBJECTIVES• Maintaining safe work environment• Using proper lifting, pushing and pulling techniques• Using equipment safely• Following directions for handling hazardous materialsThe course will be conducted in English.ADMISSION CRITERIA• Able to speak, read and write simple English (ESS WPLN Level 4)• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMEN...
Human Resource Management Employment and Recruitment
COURSE DESCRIPTION On completion of this unit, learners will acquire the knowledge and skills to be a RM Team Leader/Risk Management Champion for the organisation by managing the risk management process at workplace. It involves developing a practical risk management implementation plan to identify specific actions to be taken, by whom and time for their completion. It also entails formation of ri...
COURSE OBJECTIVES• Clean, Wipe and Reset Tables• Maintain Floors and Carpets• Monitor Food Service Areas• Perform Closing DutiesThe course will be conducted in English.ADMISSION CRITERIA• Able to speak, read and write simple English (ESS WPLN Level 4)• No other pre-requisitesDURATION• 16 hours (9am to 6 pm over 2 days)ASSESSMENTParticipants will be awarded a Statement of Attainment b...
Education and Training Healthcare
Do you want to be the real hero in the medical profession? If you would like to be a hero who help save lives, then join this course now. The healthcare industry is growing with a wide range of career opportunities for school leavers. You will learn to assist in administering medications, perform specific nursing procedures and treatment orders and teach patients self-care.The Nitec in Nursin...
Provider: Institute of Technical Education
Sport Management
Are you a fitness buff? Build an exciting career in Sports and Lifestyle Management and be part of the vibrant sporting industry.This course teaches you sports events management, organising sports and mass event competition and providing fitness and healthy Lifestyle programmes to support to clients and companies in the sport industry.Applicants for the course should preferably have a strong backg...
Education and Training Early Childhood
As the Early Childhood Care & Education (ECCE) industry continues to thrive, it is always on the lookout for qualified, talented teachers to fill its ranks. Aside from the promising career prospects, for many the rewards are less tangible, with the opportunity to nurture young minds and shape the future.This WSQ course will provide you with the relevant knowledge and skills for working with yo...
Provider: KLC INTERNATIONAL INSTITUTE PTE. LTD.
COURSE DESCRIPTIONThis unit covers the knowledge, and skills and knowledge for management of hazardous substances at the workplace.This includes identifying the sources of hazardous substances, implementing control measures to manage the associatedrisks. Persons who successfully completed this unit of competency will be recognised as the ‘competent persons’ for thecontrol of hazardous substanc...