3032 Business Courses available
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Maintain Food and Beverage Production Environment (8+2)
This is an Operations level core unit of 1 credit. On completion of this unit,participants will have the knowledge and application skills in maintaining food & beverage production environment and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Apply Systems Thinking in Problem Solving & Decision Making (In-company Contextualised).
Subject to Contextualisation requirements.
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Prepare Mise En Place 1 (14+2)
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in preparing mise en place and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Advanced Certificate in Food & Beverage Service
This course is provided solely for Marina Bay Sands Pte Ltd (MBS) and its employees. This is a supervisory level qualification in the Food and Beverage stream requiring students to complete 9 competency units (3 core units and 6 elective units). Trainees will gain competency in a broad range of unit
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Establish Relationships for Customer Confidence
This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate competency units. This unit covers knowledge and application skills to build customer confidence in the organization and to develop customer relationships t
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Handle Guest/Resident Arrival (18+2)
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in handling guest arrival and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Handle Terminations, Dismissals and Resignations
On completion of this unit, the learner will have knowledge and application skills in handling terminations, dismissals and resignations and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Acquire Travel Industry Knowledge
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have knowledge and application skills in acquire travel industry knowledge and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Manage Operations for Service Excellence
This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate competency units. This unit covers knowledge and application skills in the effective management of resources, along with the use of organisational guideline
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Monitor Bell Services
This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate in Hotel and Accommodation Services competency units. Trainees will gain competency in one unit required to understand more about the supervisory skills for
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Promote Tourism
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have knowledge and application skills in promoting tourism and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Promote Tourism (8+1)
This is an Operations level core unit of 2 credits. On completion of this unit, the learner will have knowledge and application skills in promoting tourism and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Provide Outbound Travel Packages, Products & Services
This is an Operations level core unit of 3 credits. On completion of this unit, the learner will have knowledge and application skills in provide outbound travel packages and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Provide Room Service
On completion of this unit, participants will have the knowledge and application skills in providing room services and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Service Guest Rooms
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in servicing guest rooms and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Service Other Public Areas & Back of House
This is an Operations level core unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in Service Other Public Areas & Back of House and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Advanced Certificate in Hotel & Accomodation Services - Concierge
This is a Supervisory level qualification requiring students to complete 10 Competency Units (4 Core units and 6 Elective units) and attain at least 21 credits. Students will gain knowledge and become competent in skills from a broad range of highly developed supervisory skills specific to the Hotel
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Advanced Certificate in Hotel & Accomodation Services - Front Office
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 26 credits. Students will gain knowledge and become competent in skills from a broad range of highly developed supervisory skills specific to the Hotel
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Advanced Certificate in Hotel & Accomodation Services - Housekeeping
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 21 credits. Students will gain knowledge and become competent in skills from a broad range of highly developed supervisory skills specific to the Hotel
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Certificate in Hotel & Accommodation Services - Concierge
This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 16 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Hotel
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Certificate in Hotel & Accommodation Services - Front Office
This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 16 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Hotel
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Carry Out Thorough Cleaning
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in carry out thorough cleaning of public areas and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Certificate in Hotel & Accommodation Services - Housekeeping
This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 15 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Hotel
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Coach for Service Performance
This is a 2 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate competency units. This unit addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of i
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Deliver Tours
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Comply with Legal Requirements
This course is a management level qualification requiring trainees to complete those individual modules they require for particular job roles. Each unit will be taken as individual option. Trainees will gain knowledge and become competent in skills from a broad range of highly-developed management s
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Advanced Certificate in MICE & Events
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) attain at least 24 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the MICE and e
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Maintain Quality Control Procedures (Express)
This is an Operations level core unit of 2 credits. On completion of this unit,participants will have the knowledge and application skills in maintaining the quality control procedures and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.