Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Manufacturing
This course aims to provide people currently working in or wishing to enter the manufacturing industry with the skills and knowledge required to perform their jobs effectively. This course is developed to enable an individual to acquire the skills and knowledge in practising WSH in manufacturing at work. It is a systematic approach that workers can use to make incremental and breakthrough imp...
service Management,Customer Service
This unit covers knowledge and application skills in equipping service staff with the mindset to go the extra mile in providing excellent service. It involves demonstrating the qualities and characteristics of a service professional, creating a positive customer experience by offering customised and personalised service, and escalating areas of improvement that may enhance the customers’ experie...
Workplace Safety and Health
This course provides delegates with an overview of the principles and the methodologies behind the development and management of health and safety in the workplace, and the requirements of OHSAS 18001/SS 506 Part 1. Delegates will be exposed to the comprehensive requirements and benefits of health and safety management systems under the framework of OHSAS 18001/SS 506 Part 1.The objective of this ...
Management System
This course provides delegates with an overview of the principles, methodologies and framework behind the development and management of Occupational Safety and Health management system that is certifiable. The requirements and benefits of SS 506 Part III will be systematically taught and discussed in this course. SS 506 Part III helps organizations in Petro-Chemical Industries manage business ris...
Environmental Management,Audit
Internal audit is one of the system check tools to assess the effectiveness of ISO 14001 Environmental Management System (EMS) implementation and to ensure that organization have adopted green business practices. This course provides delegates with the basic skills, knowledge and competence to conduct a 1st or 2nd party EMS audit in their organization. Audit report writing and follow-up...
Risk Management
The occurrences of workplace accidents are often due to the ignorance and understanding of hazards and risk. To prevent and minimize ill health and injuries, organizations need to realise workplace hazards are root cause of problems.This course provides an understanding for hazard identification and risk assessment (HIRA) processes. Hazard identification and risk assessment is one of the key plann...
This course has been designed to meet or exceed the recommended training requirements for WAH Trainers in Singapore.The aim of the course is to provide course participants with the advanced WAH knowledge required to competently deliver approved WAH training courses to Worker, Supervisor, Assessor and Manager Levels in Singapore.This course is competency-based, including formative and summative ass...
This programme provides delegates with good knowledge of Safety Psychology and the contribution of human factor in a successful Health and Safety, and Environmental Systems. It provides an in-depth discussion on the involvement of human factor in all industries/ workplace incidents and accidents. It also helpsmanagers and supervisors to put in place sound safety and health control measures and tra...
Audit
This course is a registered programme under International Register of Certified Auditors (IRCA). It covers ISO 9001 requirements, and principles and methodology of conducting a QMS audit. The course meets part of the requirements for those seeking registration as a QMS Lead Auditor/Auditor under IRCA 2245.This course aims to provide hands-on training to ensure that delegates thoroughly unders...
Personal Development
Day 1: PowerPoint Design TechniquesDuring first day, participants will learn the skills and knowledge in converting heavy text slides to the more appealing visual slides while using the new features found in Microsoft PowerPoint 2007 and 2010. They will learn why text slides does not work and what are the visual alternatives in presenting the same ideas.Techniques such as using charts, diagrams, a...
The Kirkpatrick Model comprises the foremost evaluation methodology in the world. In this program, you will learn directly from the Kirkpatricks the true and correct methodology and apply it to an actual program to maximize business results. This course is limited to 30 or fewer participants to ensure you receive personalized attention and the opportunity to participate.During this progr...
Leadership and People Management
Globalization has resulted in changes about not just where but also how we conduct our business activities. Fast pace, complexity, interconnectedness, interdependence, more diversity, more uncertainty and less clarity are today's reality.This 2-days workshop is an introductory program that is designed around the Global Competency Model which was developed based on research and decades of internati...
Information and Communications
The course empowers the trainee to understand the basic concepts of databases and demonstrate the ability to use a database on a personal computer. The course is divided in two sections; the first section introduces the skills required to design and plan a simple database using a standard database package; the second section introduces the skills required to retrieve information from an exist...
This course provides the client with an approach to developing the database objects from a developer’s perspective. By introducing VBA Access, it leverages the user’s knowledge in developing Access Application.COURSE OUTLINEModule 1. Designing a DatabaseModule 2. Using QueriesModule 3. Using formsModule 4. Using ReportsModule 5. Using MacrosModule 6. VBA FundamentalsModule 7. The VBE Wind...
This 3-day course aims to bring people already familiar with the basics to new techniques and know-how for Adobe Photoshop CS6. Participants will learn to set preferences for better performance; implement a colour managed workflow; deploy multiple layers; use Blending Modes; work with vector (shapes and the Pen Tool); perform image correction and adjustment (this is one of the focus points in the ...
This course provides the basis for the practice-based test for ICDL Module 5 Perform Database Functions Database exam.The exam requires the candidate to understand the basic concepts of databases and demonstrate the ability to use a database on a personal computer. The module is divided in two sections; the first section tests the candidate's ability to design and plan a simple database ...
Information and Communications,Project Management
This 1 day instructor led course empowers participants with the knowledge and skills on how to measure and report on quality. Participants will learn the techniques of to explore quality and the theories behind the cost of quality. Participants will also examine some charting techniques using Excel to plot our data.COURSE OUTLINEModule 1.Quality Management PlanModule 2.Cost of QualityModule 3.Elem...
The Microsoft Certified Solutions Associate (MCSA) certification is for IT professionals and developers looking to get their first job in Microsoft technology. Whether in the cloud or on-premise, this certification validates the core platform skills needed in an IT environment. The MCSA certifications are a requirement to achieve our flagship Microsoft Certified Solutions Expert (MCSE) and Microso...
Windows Server powers many of the worlds' largest datacenters, enables small businesses around the world, and delivers value to organizations of all sizes in between. Building on this legacy, Windows Server 2012 redefines the category, delivering hundreds of new features and enhancements spanning virtualization, networking, storage, user experience, cloud computing, automation, and more.Simply put...